Privacy & Cookie Policy

Privacy Policy Last updated: 17 March 2026

1. Who We Are Blackwood & Rowe Collection is a boutique property management company based in Wimbledon Village, London. We provide short-term let management, mid-term and corporate let management, and signature oversight and concierge services. For the purposes of this policy, we are the data controller responsible for your personal information. You can contact us at enquiries@blackwoodrowe.co.uk. 2. What Information We Collect When you use our website or contact us, we may collect the following: Your name, email address, and any message you submit via our contact form Technical data such as your IP address, browser type, and pages visited, collected automatically via Squarespace Cookie data — please see our Cookie Notice below for full details 3. How We Use Your Information We use your information to: Respond to your enquiry personally and promptly Improve the performance and content of our website Comply with our legal obligations We will never sell your personal information to third parties, nor use it for unsolicited marketing without your explicit consent. 4. Legal Basis for Processing We process your data under the following lawful bases: Legitimate interests — to respond to enquiries and improve our service Consent — where you have actively submitted information to us Legal obligation — where required by law 5. How Long We Keep Your Data We retain contact enquiry data for up to 24 months, after which it is securely deleted. Website analytics data is retained in accordance with Squarespace's own data retention policies. 6. Your Rights Under UK GDPR, you have the right to: Access the personal data we hold about you Request correction of inaccurate data Request deletion of your data Object to or restrict our processing of your data Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk To exercise any of these rights, please contact us at enquiries@blackwoodrowe.co.uk. 7. Third Parties Our website is hosted by Squarespace, Inc., who process data on our behalf in accordance with their own privacy policy. We do not share your personal data with any other third parties except where required by law. 8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically. 9. Contact If you have any questions about this policy or how we handle your data, please contact us at enquiries@blackwoodrowe.co.uk. We aim to respond to all enquiries within 48 hours.

Cookie Notice Last updated: 17 March 2026

What Are Cookies? Cookies are small text files placed on your device when you visit a website. They help the site function properly, remember your preferences, and provide basic analytics on how the site is used. Cookies We Use This website uses the following types of cookies: Essential cookies — required for the website to function. These cannot be disabled. Analytics cookies — set by Squarespace to help us understand how visitors interact with our site. No personally identifiable information is stored. Preference cookies — used to remember your settings and improve your experience on return visits. Managing Cookies You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of this website. For more information on managing cookies, visit allaboutcookies.org. Third-Party Cookies Our website is built on Squarespace, which may set its own cookies as part of its platform. These are governed by Squarespace's own cookie and privacy policies, available at squarespace.com/privacy. Questions If you have any questions about our use of cookies, please contact us at enquiries@blackwoodrowe.co.uk.